Guide · Servicing
When should you book your stove service? (Before winter does it for you)
Book in late summer or early autumn, before the heating season starts. Last winter’s soot and tar are already in the flue, sweeps across Yorkshire book out from October, and a September service means your stove is checked, sealed and ready the first cold night instead of waiting in the queue.
Updated 11 July 2026
Why the calendar matters
A stove finishes winter with a coated flue, compressed rope seals and firebricks that have taken a season of heat cycles. None of that improves over summer; it just waits. Service the stove in September and everything is put right before you need it. Leave it until the first cold snap and you join the same queue as everyone else who left it, often burning on a dirty flue in the meantime.
There is a safety line in this too: the tar that builds in an unswept flue is what chimney fires are made of, and the risk peaks exactly when you start running the stove hard on the first cold weeks.
What the annual visit covers
Ours is a proper service, not a quick brush: the flue power-swept with rotary gear and a HEPA vacuum, rope seals checked and replaced where worn, firebricks and baffle inspected, glass and airwash cleaned, door and grate adjusted, and a safety check over the whole installation. You get a written record at the end for your files and your insurer.
It takes about an hour in most homes, the room is sheeted and the stove sealed while we sweep, and the only evidence we leave is the paperwork.
The signs you should not wait for September
Some symptoms warrant a visit whenever they appear: a stove that has become hard to light, smoke curling into the room when you open the door, glass blackening within an evening, a tar smell on damp days, or debris dropping into the firebox, in rural spots often a jackdaw nest. Any of those means the system is telling you something, and diagnosis beats hoping.
Holiday lets and hard-working stoves
Two situations justify more than the annual rhythm. Holiday-let stoves live a hard life in guest hands and should be serviced around the letting calendar, not just the seasons. And stoves that run daily through winter as main heating burn more wood through the same flue; for those we often recommend a mid-season sweep as cheap insurance, and the harder-wearing 904 liner when replacement time comes.
Common questions
How often does a chimney need sweeping?
At least once a year for a stove in regular use, ideally before the season. Stoves burning daily through winter, or burning anything other than dry wood, benefit from a second sweep mid-season. Your usage sets the rhythm, and we advise honestly on the first visit.
How long does a stove service take?
Around an hour for most stoves, a little longer where firebricks or seals need replacing or the flue is long. The room is sheeted, the stove sealed while we sweep, and we leave the paperwork, not the mess.
Do I need a service if the stove seems fine?
Yes, that is rather the point: the flue coats up invisibly, and seals fade gradually enough that you stop noticing. The service catches wear while it is a small job and keeps the insurance record unbroken.
Do you service stoves you did not install?
Gladly. Most stoves we service were fitted by someone else years ago. If we find something that needs attention we tell you straight and quote it separately, with no invented faults.
Can I book a regular slot each year?
Yes, and it is the easy way to never think about it again: we book the same late-summer slot each year and remind you when it approaches, so the stove is always ready before the season is.
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